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alex c

Total posts: 2
Last post: April 24, 2017

Slowing Down In the Fast World of Content

Slowing Down In the Fast World of Content

By alex c on  April 24, 2017

I'm Seeing Orange!

New friends! World class speakers! All the orange food you can imagine! Content Marketing World 2016 was a whirlwind of excitement. But as the excitement winds down and I begin writing my first blog post, I keep circling back to one theme: slowing down.

Many marketers ignore slowing down, favoring instead to put out as much content as possible as fast as they can. But as a content strategist, slowing down spoke to me. Slowing down to focus on the point and purpose (the strategy) of the content is important. When helping clients evaluate their content and constructing a plan to move forward, it's important to make sure the focus is on the one person that matters: the user.

 

Slowing Down with Content Strategy

Attending Kristina Halverson's session, Content Strategy: Clarity, Constraints, and Common Sense gave me a glimpse into the benefits of slowing down. She spoke about the need to ask three questions when thinking about content:

Image of content strategy questions: why? for whom? what next?

Halverson proposed a definition of content strategy that accounts for working through these questions:

Image of slide description of content strategy

This spoke to my young content strategist heart. Too often we get caught up in churning out content for results. But someone needs to be responsible for "grounding" this process. Because who is going to give the results we are looking for? Who is going to buy a product or contact a sales person? Users. This is why content needs to take the time to be focused on quality, not quantity. She also talked how content strategy is important to the content marketing process as a whole, these areas working together is what defines content strategy:

kristina halverson this is content strategy

Working through these questions with a content strategist can help to take a pause and slow things down. This allows for the creation and marketing of content that will be beneficial to the user throughout this process.

The "Good Slow" of Content Marketing

Ann Handley also dove into the "good slow" of content marketing in her keynote. Admitting that while there can be a "bad slow" in marketing, the case for a "good slow" can be made over and over again. She had three questions content marketers and creators need to ask themselves:

  1. So What? Why does the reader care?
  2. Wait What? This is an important strategic question; it helps to align to the why before the how or the what.
  3. Does this sustain us? Are you proud of what is being created? Identify these key moments to slow down to help sustain the company and stand out.

An understanding of all of these before creating and marketing content gives the process perspective. In a quote from an article Handley wrote following CM world she hammered the point home:

"...we need to go deep into purpose and identity if we're going to ground our marketing and content strategy in something substantive—so that our programs can find a place within the context of what our customers care about."

Content marketing shouldn't be about who can get "innovative" content out the fastest, it should be about improving content, about using content to help guide users to an end goal, surprising and delighting them as they go. As Handley points out, slow marketing leads to rapid results.

ann handley slow marketing

So What? What Next?

As a content strategist, these are all points I need to consider. Many clients feel they need to scrap everything and start creating at a rapid pace, adding a lot of marketing channels along the way. Content may need improvement and there may be a need for more marketing, but we still need to take a step back and evaluate how those things will help with the overall user goals.

kristina halverson content strategy

Content Marketing World set the tone for 2017, from speakers to keynotes, to twitter chats everyone wanted to talk about slow marketing. So as you begin to think about your 2017 marketing plan and you feel like it's time to slow down give us a shout, we would be happy to make a plan with you.

Content Planning Challenges for a Website

By alex c on  April 24, 2017

Before you start thinking about a website redesign, you need to think about content.

We advocate for a "content-first" approach when it comes to redesigns. This means that we plan for content before the process of designing and building the new website begins. Content is your brand, it represents who you are as a company. Often it is the first interaction a user will have with you, so it's important to get it right. But it can be a challenge, we have often seen clients want to complete the content process themselves without really knowing what goes into it.

We outline some common issues we encounter with the content process to help you understand the importance of taking a content-first approach.

What are Top Challenges with a Content-First Approach?

1) Content Planning

It takes time to know who will be writing, editing, and migrating over content to your new website. Usually, this will be in addition to the responsibilities of someone's current job. Keep in mind how all of the moving parts of the content process will affect someones day to day work. Some things to think about:

  • Who will be writing/editing content for the site? Will they have time to do this?
  • Who will be maintaining deadlines? Tip: It should someone other than the person writing content so that they are kept accountable.
  • Who will be editing the content?
  • Who will give the final "OK"?
  • Who will add the content to the site?

2) Waiting to write content

You may be thinking, sure content is important but what we really care about is the design, we'll work on content after we see what the website looks like. There are some issues with this approach:

  • A nice looking site is not enough for your users, you need to have the right content so they can use your site effectively.
  • Without good content, successful content marketing will be hard to achieve. Marketing efforts to bring users to the new site will fall short when the content does not stand up.
  • The content will not get done. Saying you will get around to writing new content on top of the work that needs to be done on a daily basis is very difficult.

3) Using old content

There is probably content on your current website that can be used on the new site, but before just moving all of the old content over, there are some things to consider:

  • Content audit. Do you know what content you have and what kind of shape it is in? Before moving content over blindly it needs to be reviewed to see if it matches the tone, voice, and needs of your users. Anything that is outdated or no longer relevant should not be brought over.
  • The new site structure. With a new website, there is almost always a new sitemap, which means the place where that page originally lived now may be somewhere else, so there may need to be slight tweaks to the content so that it fits in its new home.
  • New page structure. The layout of the page has probably changed, so the layout of the content will have to change also.

No matter what, all content will need to be touched in some way during the redesign process.

Without thinking through how writing, editing, organizing, etc. will get done and how much time it takes, you could be setting yourself up for a less-effective website. 

Do you feel like you might benefit from talking with our content team? Feel free to reach out, we love helping clients with content. We also have a newsletter with more information about the content-first process, sign up here!